Stop Smoking
All appointments made are subject to a £50.00 deposit payable at the time of making the appointment. Refunds for cancellation will only be made in the event of notification in writing (email) of such cancellation no less than 2 working days prior to the appointment. If no notification is received and the appointment is missed the deposit is non-refundable and non-transferable. The balance of the treatment fee is payable at the appointment by credit/debit card or cash.

By Appointment Only:
Appointments are made at the agreed times. When making an appointment for treatment you will receive by email an 'Appointment Confirmation Letter' containing the centre address and contact details, dates and times of the appointment, total treatment cost and deposit paid. We do not see 'walk-in' clients hence no treatment centre addresses are published to avoid this situation.

Clients are securing treatment time in our diary, appointment times may be subject to change and will be agreed daily if any changes are required. If clients are late for an appointment this will be deducted from their treatment time. If appointments are missed or cancelled they will be deducted from the course of treatment and we are under no obligation to offer a refund or provide alternative days in lieu.

When treatment time is missed due to lateness or cancellation clients cannot expect to achieve the same outcome as if they had not missed treatment time.

2 or more Appointments:
If 2 or more people would like to make an appointment for the stop smoking treatment, a £50.00 deposit is required per person. Refunds for cancellation will only be made in the event of notification in writing of such cancellation no less than 2 working days prior to the appointment. If no notification is received and the appointment is missed the deposit is non-refundable and non-transferable. The balance of the treatment fee is payable at the appointment by credit/debit card or cash.

Free Second Smoking Treatment
Should you required a second treatment this will be provided free of charge within a 30 day period. Should you fail to attend a free of charge appointment then the normal charge per session will be payable for any further treatment sessions and/or we reserve the right to refuse you any further treatment. Should you require treatment after 30 days, a fee of £245.00 payable (for 2 sessions) within the first 12 months and full price after 12 months.

Refunds & Cancellations
Deposit refunds for cancellation will only be made in the event of notification in writing of such cancellation no less than 2 working days prior to the appointment. If no notification is received and the appointment is missed the deposit is non-refundable and non-transferable. The balance of the treatment fee is payable at the appointment by credit/debit card or cash. If the appointment is made within two days and later cancelled or reappointed then the right to a refund is forfeited. All refunds are processed within 2 working days of the cancellation.

Guarantee
Every client receives the exact same treatment program tailored to their brand, there is no treatment variable however we do not offer any individual assurances or personal guarantees as any treatment carries an element of risk and individual responsibilities and experiences may vary, this treatment is not a cure and full client commitment is essential for the best results.

Treatment is provided based upon these terms and conditions and all clients agree to these terms when making an appointment for treatment.

Disclaimer
All of the content within this website is provided for general information only. It should never under any circumstances be treated as a substitute for the medical advice of your own doctor or any other specialist. We are not responsible or liable for any diagnosis made by a user based on the content of its website. We are not liable for the contents of any external internet sites listed. We do not endorse any commercial product or service mentioned or advised on any of the sites.

We operate a voluntary self-regulatory system. We have made all reasonable efforts to ensure that the contents of this website are true and accurate in all material respects. We shall not be liable for any loss or damage arising in connection with the content of this website. We do not guarantee that this website will be error or omission-free, uninterrupted or without delay.

Users are recommended to take appropriate safeguards before downloading information from this website. We cannot guarantee that this website will be virus free and accept no liability in the unlikely event that this website is not virus free, although we make all reasonable attempts to exclude viruses from this website.

The information contained on this website has been prepared for general guidance only and it does not constitute professional medical advice. Before making any decisions, users should contact us directly for advice concerning specific matters.

When this website contains hypertext links to third party websites, we cannot provide any warranty (express or implied) as to the accuracy or source of information contained on these websites and hypertext links to third party websites do not constitute any endorsement of these third party organisations.